One of the most successful examples of modern process optimization is the story of Tesla, whose Tesla Model 3 became the best-selling luxury car of 2018. To reach and maintain this peak, it wasn't enough to simply purchase a large number of robots, parts, and space.
The company underwent comprehensive process optimization. The vast majority of meetings were canceled, and if one did take place, any employee who did not contribute to the meeting was asked to leave. Long-standing suppliers whose parts deliveries were prolonging the production cycle were replaced. The communication chain was shortened, communication intermediaries were eliminated, and subordinate employees began to obtain information directly from the source and only obtained the information they actually needed. As a result, the car manufacturer achieved new production records in 2018 and opened a new production plant.
Process optimization is not always about the human factor that streamlines processes and increases productivity. In today's age of artificial intelligence, there is a growing trend toward AI-enabled automation, such as automatic help desk support, social media management automation tools, optimized task and project management software, and much more.
The real power of process optimization is not just about simplifying day-to-day operations. When processes are set up correctly, the company maintains maximum efficiency. Process optimization is the way for a company to become agile, flexible, and resilient — and that is the key to long-term success.